Terms & Conditions

Last Updated: July 2026

Welcome to Elomart.ng. These Terms and Conditions govern your access to and use of our website, marketplace platform, products, and services. By accessing or using Elomart.ng, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our platform.

1. About Elomart

Elomart.ng is an online marketplace that connects buyers with independent vendors, merchants, service providers, and professionals. Elomart provides the platform that enables transactions between users but is not the manufacturer, owner, or direct provider of most products and services listed on the platform.

2. Eligibility

To use Elomart.ng, you must:

  • Be at least 18 years old or have the consent of a parent or legal guardian.
  • Provide accurate and complete information during registration.
  • Maintain the confidentiality of your account credentials.
  • Accept responsibility for all activities conducted through your account.

3. User Accounts

Users may be required to create an account to access certain features of the marketplace. You are responsible for maintaining the security of your account and ensuring that all information provided is accurate and up to date.

Elomart reserves the right to suspend or terminate accounts that contain false information, violate these terms, or engage in fraudulent or unlawful activities.

4. Products and Services

Elomart provides a platform for vendors and service providers to advertise and sell products and services.

While we strive to ensure accuracy, we do not guarantee that:

  • Product descriptions are error-free.
  • Images perfectly represent actual products.
  • Service outcomes will meet every customer's expectations.
  • All products or services will always be available.

Vendors and service providers are solely responsible for the information, pricing, quality, and delivery of their offerings.

5. Orders and Payments

By placing an order on Elomart, you agree that:

  • All information submitted during checkout is accurate.
  • You are authorized to use the selected payment method.
  • Orders are subject to acceptance and availability.
  • Prices may change without prior notice.

Elomart reserves the right to cancel or refuse orders suspected of fraud, abuse, pricing errors, or policy violations.

6. Vendor and Service Provider Responsibilities

Vendors and service providers using Elomart agree to:

  • Provide accurate descriptions of products and services.
  • Deliver products and services as advertised.
  • Comply with all applicable laws and regulations.
  • Maintain professional conduct when dealing with customers.
  • Resolve disputes fairly and promptly.

Elomart may suspend or remove vendors that fail to meet marketplace standards.

7. Returns, Refunds, and Cancellations

Returns, refunds, and cancellations may be subject to individual vendor policies and applicable laws.

Customers should review product and service details carefully before making purchases. Refund requests may be evaluated based on the circumstances of each transaction.

Elomart reserves the right to mediate disputes between buyers and sellers where necessary but does not guarantee refunds for all transactions.

8. Prohibited Activities

Users shall not:

  • Violate any applicable law or regulation.
  • Post false, misleading, or fraudulent information.
  • Infringe on intellectual property rights.
  • Distribute harmful software or malicious code.
  • Interfere with the operation of the platform.
  • Use Elomart for unlawful, abusive, or deceptive activities.

Violation of these provisions may result in account suspension or termination.

9. Intellectual Property

All content on Elomart.ng, including logos, trademarks, graphics, text, website design, and software, is the property of Elomart or its licensors and is protected by applicable intellectual property laws.

Users may not reproduce, distribute, modify, or exploit any content without prior written permission.

10. Reviews and User Content

Users may submit reviews, ratings, comments, and other content.

By submitting content, you grant Elomart a non-exclusive, royalty-free, worldwide license to use, display, reproduce, and publish such content in connection with operating and promoting the marketplace.

Elomart reserves the right to remove content that is unlawful, offensive, misleading, or violates these terms.

11. Limitation of Liability

To the maximum extent permitted by law, Elomart shall not be liable for:

  • Indirect, incidental, or consequential damages.
  • Loss of profits, revenue, or business opportunities.
  • Actions or omissions of vendors, service providers, or customers.
  • Delays, interruptions, or technical failures beyond our control.

Your use of the platform is at your own risk.

12. Indemnification

You agree to indemnify and hold harmless Elomart, its affiliates, directors, employees, and partners from any claims, damages, liabilities, costs, or expenses arising from your use of the platform or violation of these Terms and Conditions.

13. Privacy

Your use of Elomart.ng is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Changes to Terms

Elomart reserves the right to modify these Terms and Conditions at any time. Updated versions will be published on this page with a revised effective date. Continued use of the platform after changes are posted constitutes acceptance of the updated terms.

15. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria.

Any disputes arising from the use of Elomart.ng shall be subject to the jurisdiction of the competent courts of Nigeria.

16. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us through the contact information provided on Elomart.ng.

By accessing or using Elomart.ng, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.


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